You have questions. We have answers.
About the Products
What does Mox mean?
Mox is short for Moxie, which means determined, knowledgeable and full of energy. We have the know-how (from years of making skin care products in our pharmacy) to create expert anti-aging formulations with “power couples” of proven ingredients + a boost of Colorado CBD.
What is CBD?
Cannabidiol, also known as CBD, is a naturally occurring chemical found in the flowers and leaves of the hemp or cannabis plant. It is one of the most highly concentrated and studied compounds among the more than 100 compounds, or cannabinoids, found in the plant. Cannabidiol is known for supporting mind and body in a variety of ways.
Who formulates your products?
Our products are formulated by a registered pharmacist, nutritionist and compound skincare chemist. They are pharmacy-potent products with a purpose. Every ingredient we select is either active or functional, meaning it has a job to do. Our formulating philosophy results in high-dosage products as well as ingredient minimalism. And our do-no-harm approach ensures that Mox products are clean – never made with fillers, waxes, silicon, parabens or preservatives.
What kind of CBD oil do you use and where is it from?
The CBD we use is a variety called isolate. We choose isolate because it mixes best into topical formulas and also because it’s easier to ensure that our formulas contain 0.0%.
Our CBD is grown on Colorado hemp farms.
We do not process or extract our own oil. Instead, we rely on a highly regarded Colorado CBD supplier that uses an isopropyl alcohol extraction process which has an excellent safety profile and multiple medical uses. In fact, it’s likely that you can find isopropyl alcohol in your home at this very moment. It’s the base for rubbing-alcohol, and it’s also used in many lotions and cosmetics.
Every single batch of CBD we include in Mox formulas is tested multiple times to ensure potency as well as safety.
How many milligrams are in your products?
First of all, not all CBD is equal. More on that in a second. Every formula we offer is pharmacist-designed and uses a “power coupling” approach that combines CBD with additional highly active and proven ingredients like fat-soluble Vitamin C, essential oils, Omega 6 fatty acid, minerals, natural lipids, etc.
Our CBD milligram doses vary by product. For example, our Mox Muscle Roller contains 500 mg of CBD (which is an extremely high dose of CBD) because that’s what works for pain relief.
Do your products contain THC?
Our products contain 0.0% THC. Our extraction process allows us to isolate Cannabidiol, so you get all of the “goodness” from CBD without the “highness” from THC.
Where are you located?
Our products are formulated, produced and distributed in the cradle of cannabis, snowy mountains and friendly people —also known as Colorado.
Do you animal test your ingredients?
We treat animals the same way we treat our skin – with care, respect and kindness. None of our products are tested on animals.
Do you formulate your own products?
Yes, each and every one. Our pharmacist formulator personally crafts each product to help you achieve the mind and body wellness you deserve. Each of our topical products started off in our pharmacist’s own pharmacy and has been perfected to help patients with skin concerns. Now you don’t need a prescription to experience Mox anti-aging products.
Where do you manufacture your products?
We manufacture our products in Colorado and California. Our production facilities are FDA-registered for OTC drug production. They are also FDA-audited and Kosher certified. Our laboratory testing methods have been validated per Federal Government regulation CFR 21 as well as all cleaning, filling and mixing procedures.
About your order
Where is my order?
You should have received an email notification with your order confirmation number. You will receive another email, with your tracking number, once your order is shipped. If you have any other questions about the status of your order, please email us at firstname.lastname@example.org.
How can I return my order?
Please email your order number to us and a little information on what didn’t work for you. We’ll take care of the rest. All returns must be processed within 30 days of receiving your order. You will be refunded in full to your original form of payment. Please note, original shipping charges are not refunded. Credit card refunds generally take 7-10 business days to appear on your statement.
Does Mox ship to all states? What about outside of the US?
Yes. We ship to all 50 states and offer Free shipping on all orders over $50 and on all subscribe & save orders within the continental US.
International orders have a $35 shipping and handling fee and are subject to additional import fees, customs duties and tariffs imposed by the destination country. Mox is not responsible for any additional fees for customs duties or tariffs.
Please see our Shipping & Returns policy for more information
How does Subscribe & Save work?
You can subscribe to any Mox product or package and save an additional 10%. You determine the order frequency. And can modify or cancel the subscription at any time.
Wholesale and Retail
I would like to carry Mox in my store and have questions about wholesale.
We are growing — very quickly. The best way to ask about how you can get a hold of Mox products is to fill out our contact form. We do our best to answer every inquiry within 48 hours.